Terms and Conditions | Retrotec Ltd | Website Usage and Service Agreements

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These terms of use govern your use of our site.

Please read these terms in full before you use this website. If you do not accept these terms of use, please do not use this website. Your continued use of this site confirms your acceptance of these terms.

It is not necessary to register with us in order to use most parts of this website.
This website may be used for your own private purposes and in accordance with these terms of use.
You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Any material that a visitor to this website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Cookie Policy.
When using this website you shall not post or send to or from this website any material:
- (a) for which you have not obtained all necessary consents;
- (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
- (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 7.
Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- (b) you do not misrepresent your relationship with this website; and
- (c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
By linking to this website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date.
All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
We do not accept liability for any loss or damage that you suffer as a result of using this website.
Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Retrotec Ltd Terms & Conditions

Estimates. An estimate can be provided on request and is to be treated as a guideline only. The Company will not be responsible for any increases in prices beyond this, unless a maximum limit on an estimate is agreed beforehand. The Company may agree to a maximum labour cost per month if required by the Customer. However, this does not extend to bought in goods and services which will be provided at cost plus a handling charge of 15%. The Company reserves the right to carry over labour costs in these circumstances to the following month and thereafter as appropriate if the labour exceeds that agreed.
Quotations. The Company will not usually provide estimates or quotations for high value or long term re-manufacturing, refurbishment or restoration work. However, guidelines can be prepared for this work on the following conditions:
a) The work to arrive at this figure is fully paid for at an agreed rate.
b) The Company is not contractually bound to undertake the work to this guide price which may increase for reasons beyond its control.
c) Accounts are paid within the agreed terms.
Supply of Parts, Materials and Labour. Where the total of the parts, materials and labour are known for specified work, the full price will be detailed in the quotation. Where the requirement for parts, materials and work orders arises from emergent work The Company will, as far is reasonably possible, advise the customer in advance in writing.
Reservation of Title. The property in the parts and materials supplied shall remain vested in The Company until all or any sums due or owing to The Company by the Customer have been paid in full and until such time as the Customer shall hold the parts supplied as bailee for the company. If the company shall so require the Customer shall mark set aside, distinguish or otherwise appropriate the parts as belonging to the company.
Payment. All payments must include V.A.T. if applicable, unless the goods are exported by the company to an address outside the but outside the United Kingdom. Payment must be made by due date indicated on the invoice. The Company reserves the right to charge interest at the rate of 2% per month on all overdue accounts with a minimum charge of £50. Work may not be carried out or goods supplied to customers whose account is in default until such time as The Company has received full payment. The Company may apply a legal lien on Customer’s property in the event of prolonged non-payment (more than one month overdue) or in the case of a dispute, pending settlement. In such situations a storage and administration charge may be made equal or greater than the cost of such a service to the Customer’s property, back dated to the time when the dispute started or when payment was due, which ever is the earlier time.
Packing and Carriage. Carriage will be charged on all orders unless agreed otherwise in written confirmation between The Company and the Customer.
Rejection of Parts and Handling Charges, Delays and Returns. The Company will attempt to return parts wrongly specified by the Customer or found to be extra to requirements subject to the terms and conditions of the sub-contractor and a 10% handling charge will be levied – minimum £25. Parts and material on special order or subject to internal works orders and/or manufacture may not be returned or such orders cancelled.
Indemnity. The Customer shall indemnify The Company in respect of all damage or injury occurring to any personal property and against any actions and expenses in that connections for which the company may become liable in respect of service provided or parts sold if the damage or injury is caused by negligence of The Customer or his servants or agents.
Disputes. All work carried out on behalf of a Customer shall be governed by English law and the English courts shall have exclusive jurisdiction in any dispute which may arise save that the Company may institute and maintain proceedings in respect of work carried out in this country. Proceedings against a foreign customer may be served by post addressed to him at any consulate of his country or residence or nationality.
Cancellation of Contracts and Agreements. The company reserves the right, given not less than 14 days’ notice, to cancel or curtail any contract or agreement due to a breach of the Company’s Terms and Conditions or if the business relationship becomes unworkable.